Acceptable.

The car type was K, which was confusing about the seating capacity. Ended up not renting a car.

Free upgrade to a K series SUV with BOSS audio system and in-car SUV features, it really offers great value for money.

When renting the car, they suddenly asked if we hadn't called in the morning to say we would pick up the car in the afternoon. We were confused because we were on the plane. Fortunately, after a brief conversation, they realized they had made a mistake and quickly completed the paperwork, allowing us to get the car.

I booked a X-Trail, but got an Outlander instead. The car had 26,000 kilometers on it and drove very smoothly. The service wasn't particularly outstanding; it was neither overly enthusiastic nor indifferent, just straightforward and clear. I appreciate this kind of clear process and communication.