was seamless. very pleased all round

it was all excellent. made the booking so much easier and great price!

Easy fast and efficient pick up. Nice car in good condition . Would rent again .

Platform great no issues with booking Did not sign up for Price Protection.

Excellent service from the staff at Europcar. I was late in on a flight and they remained open for me. and upgraded me rather than send me to the far-away depot. They also facilitated me changing the details of my booking as my credit card had recently become out of date. Fantastic service all-around.

We had to wait well over an hour for our car. We were initially told we were being upgraded (which seems to happen every time we hire a car) but the upgraded car could not be found so we were told we would be upgraded still further. Despite being very clear we wanted (and had booked) a manual car, when we went to our car we found it to be an automatic. Having waited for nearly an hour and a half to get a car we could not be bothered to go back to the check in desk to argue! If we had known the car was to be an automatic we would not have paid for a second driver as only the first driver was comfortable driving an automatic.

The person who served us was great. Really friendly. The whole process took no more than a couple of minutes and the car was spotless. Usually I hate renting cars but this was almost... a pleasure?