“A great way to enjoy the beauty of Southern Ireland.”
About Europcar:9.0/10
Europcar was quick and efficient. Two points worth noting though
1. They seem to hold one of the highest deposits compared to theirs we spoke to.
2. They say they are in the airport but it is only their desk there. You take a free shuttle just a short distance to their actual compound. On arrival we waited 10-15 mins for the shuttle but it was immediate on departure. It is also just about a half mile away.
About QEEQ:10.0/10
Qeeq as ever for me perfect from start to finish. Everything in place, price always leaves us smiling when we listen to what others say they pay and the extra insurance gave me piece of mind I would incur the £1800 excess that europcar impose.
Satisfied, we opted for an upgrade and paid an additional 15 euros per day to upgrade to a Volvo XC90, which is much more spacious and convenient for luggage.
It was ok generally allthough it had more damage on it than was annotated on the forms and we were just told to photograph it and we made a video. The extra insurance we took out to cover damages was very misleading as Eurocar still took an imprint of our credit card in case we damaged it and then we were told we would have to claim it back through the insurance plan. The insurance was very expensive and it feels like you were just trying to make up the cost of the cheap hire by loading the insurance heavily. All this needs to be made a lot clearer and not put in small print.
About QEEQ:10.0/10
It was ok generally allthough it had more damage on it than was annotated on the forms and we were just told to photograph it and we made a video. The extra insurance we took out to cover damages was very misleading as Eurocar still took an imprint of our credit card in case we damaged it and then we were told we would have to claim it back through the insurance plan. The insurance was very expensive and it feels like you were just trying to make up the cost of the cheap hire by loading the insurance heavily. All this needs to be made a lot clearer and not put in small print.
Stay away from these lads,my first and last time i rent any car of anybody and they try to scam me straight away.
Gave me car with chip in windscreen,which i piccked up after half an hour and took a picture of it.
After returned car they tried to charge me 560e,but next they they said it's only 160e as it doesn't need to be fully replaced.
Them boys should be sacked,dishonest liars and chancers.
“BEWARE BEWARE BEWARE. DO NOT RENT FROM EUROPCAR DUBLIN”
About Europcar:3.0/10
I picked up the rental car at 22:15 in the dark and dropped it to Dublin approx 8:00 also in the dark. I was accused of scratching the car which I did not do. I showed them (Europcar Dublin airport) the cctv footage of the scratch 15 mins after pickup and they said it didnt matter because I didnt make them aware within the 12 hour window. I only had the car in my possession for 10 hours and the Cork office told me I had 24 hours to report any issues. (Cork Airport office was great). My review here does not allow me to choose my score which is wrong. The car was ok and drove well. it had scratches you would expect from a 2 year old rental car with 85,000kms. The issue is that they wanted to charge me $1500 first, then dropped it to $850 and then to $800 for damage I did not do. Even with video proof they still charged me and I am never ever going to use them again. I had insurance through QEEQ which covers me but it is the principle of the thing. The car had many other scratches on it 7 of which were highlighted in the pre inspection paperwork. so you think they have done their job and notated all the scratches. Make sure you take pics even in the dark as they obviously charged other people before me and never repaired the scratches that those people were charged for. I have 25 rentals on QEEQ alone and this is the only time I have been taken advantage of. DO NOT RENT from EUROPCAR. Plenty other decent companies renting in Dublin Airport. Hertz Dollar Trifty Alamo Budget Avis have all treated me well recently. I would have scored 5 for Europcar Cork Airport and 0 for Europcar Dublin Airport.
About QEEQ:10.0/10
My only issue with Qeeq is I want to set the score for my experience and not an algorithm. I would have scored 5 for Europcar Cork Airport and 0 for Europcar Dublin Airport.
“Good car when received but very poor service during the booking process.”
About Enterprise:7.0/10
Hidden costs that were not highlighted during the booking process. Had to go back in and resubmit the times for the car drop off even though I clearly gave them during the phone booking process. When I went back in to resubmit I was charged an additional cost for the drop off. Not impressed with the process.
It took us 3 cars until we could actually use one. The first one was full of smoke smell and was worse than an ashtray. The second car, we took off the lot, but then 2 km down the road, the low tire pressure warning light came on, so we had to return. Finally we got a third car that was ok. However this entire process took us more than an hour and so used part of our holiday time until we could get a working car.
“Reliable, swift, great vehicle selection and customer support!”
About Europcar:10.0/10
Super helpful, smooth and wonderful experience! Highly recommend!
About QEEQ:10.0/10
Love this platform.. very competitive prices and extremely clear directions which was so helpful in renting abroad! I joined the diamond program for extra perks as they claim an extra 7% off at booking.com, however, I followed all instructions, compared to other platforms and really didn’t observe the savings. Perhaps it was there, just not very clear at checkout.
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