The reservation stated that the pickup was in the airport terminal but IT IS NOT. Payless cars are collected in an industrial estate that needs to be reached via shuttle from the airport. This was a problem as I was late for a wedding when I arrived in the airport. Fortunately the staff at Avis / Budget (who run Payless) desk in Dublin Airport were amazing and accommodated me with an Avis car right there.
It took us 3 cars until we could actually use one. The first one was full of smoke smell and was worse than an ashtray. The second car, we took off the lot, but then 2 km down the road, the low tire pressure warning light came on, so we had to return. Finally we got a third car that was ok. However this entire process took us more than an hour and so used part of our holiday time until we could get a working car.
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