PAYLESS CAR RENTAL REVIEWS

si el auto, supero las expectativas

Deseo facturar , pero no me indican donde y como.

Satisfied

Staff were friendly, efficient and made it all very easy.

All fine.

The car was great, the service was good, the staff provided comprehensive information, and the vehicle was in good condition.

Very satisfied

Very satisfied

Very satisfied

Because we had a lot of luggage, we rented a B-class car but were given an A180 instead. There wasn't enough space for our luggage; we had to place one suitcase in the back seat. The staff kept pushing us to buy insurance, but we ignored them as we had already purchased coverage in our home country. When picking up the car, they told us they had video evidence of the car's condition. Due to the hot weather and thinking Payless, being part of Avis, wouldn't have poor service, we took a quick video and left. When we returned the car, they directed us to park in a well-lit spot for inspection and found scratches. They denied having any video evidence. When we showed our video, they claimed it was too bright to see clearly and didn't accept it. Lesson learned: always thoroughly document the car's condition and take clear photos and videos. The temperature on the pickup day was 39°C, and it was too hot to be diligent. It seems Avis has a low rating for a reason.

QEEQで入った保険では足りないと、カウンターにサイド210ドル位の保険に入らされた。 英語でいまいちよく分からず困った。

Very good.

Good

I booked an SUV, but was given a sedan on site. The trunk couldn't fit all my luggage, and I had to put it in the middle of the back seat, which seriously affected my travel experience!

Very satisfied

Very quick, simple process, great service, and convenient return.

Very fast

The staff attitude was quite good. However, the car is definitely not what I reserved. I was given a locally made Dacia, which had a poor chassis and felt unstable while driving. The tires were underinflated, and the tire pressure light stayed on throughout the journey. The Ford Focus I booked would have been much better.

They examined the car with a microscope on returning the car and charged me 240 Euro for 2 small scratches on the Front and rear bumpers that I'm not sure didn't not exist on pickup

It took us 3 cars until we could actually use one. The first one was full of smoke smell and was worse than an ashtray. The second car, we took off the lot, but then 2 km down the road, the low tire pressure warning light came on, so we had to return. Finally we got a third car that was ok. However this entire process took us more than an hour and so used part of our holiday time until we could get a working car.

Satisfied

Car was in good condition and service was friendly. BUT. We forgot a bag under the passenger seat with something very valuable and after we let the car rental company know and met them again to inspect the car it was gone. Pretty sure someone from the service / cleaning took the bag. Manager was very helpful and understanding tho.

Qeeq as always has the best prices and the app is super easy to navigate .