BUCHAREST OTOPENI AIRPORT CAR RENTAL REVIEWS

Although there wasn't a warm smile, everything went smoothly, and the car was incredibly easy to drive.

The only thing that I didn’t like I was asked either to book 2400 Euros in my credit card which I didn’t have or buy another insurance on top of the AXA insurance I purchased earlier which I was charged around 160 Euros.

We had to wait almost two hours at the airport before the rental company came to pick us up, thanks to QEEQ for helping us contact them; before returning the car, we encountered an issue with the fuel gauge. The second last day, we filled up the tank (the pump automatically stopped), and after driving only around 20km the next day, one bar (out of 8) on the fuel gauge dropped. On the day we picked up the car, we drove at least 50km. Before returning the car, we decided to add 50 RMB worth of fuel to top it up, but it kept requiring more fuel. We added 50 RMB worth of fuel five times, and fuel was overflowing from the tank, but the gauge still showed only 7 bars (it requires full tank when picking up and returning the car). When we arrived at the rental office, it still showed 7 bars. After handing over the keys, the staff started the car, and the fuel gauge suddenly showed full. This was very suspicious, and when we pointed it out, the staff hurriedly drove the car away. We strongly suspect some tampering had occurred.

During return, the staff insist that I must sign a blank form for damage before inspecting the car. It is like signing off a blank cheque without both parties going through checking the car

Rather dodgy sales pitch on the extra insurance but unfortunately this is normal in a lot of places. They were quick to help with a tyre pressure light on the car and were friendly, especially on drop-off. Another thing I didn't like was that you have to pay the deposit and everything else on the same credit card - resulting in unnecesssary fees for the customer. Additionally, I was asked to clean the car before drop-off - this is for the purposes of inspecting for damages on return, so don't worry about paying for and spending time on a full wash. Overall it was a good car and decent experience.

Very bad, they charge extra for various reasons. Avoid using this car rental company.

Went great

too long pick up process car had 125000 km and harshly used

Acceptable

For some reason, the staff at the counter said my translation document was not acceptable, which almost disrupted my trip. Thankfully, the rental company was very helpful and sorted it out with a phone call in twenty minutes. If it had taken ten minutes longer, I would have had to take a taxi to my destination 80 kilometers away, costing 600 lei, which is almost 1000 RMB.

Fairly satisfied

This is the worst car rental company I have encountered in my many years abroad. It exists solely to scam customers. The cars provided are all covered in dents and scratches. They kept pushing insurance when I picked up the car, and their attitude was extremely poor when I refused. When returning the car, they used a magnifying glass to inspect it, scraping every corner to find a reason to charge me over 200 euros. Multiple negotiations with the bank and rental platform yielded no results. It's terrible; avoid this company.

The staff attitude was quite good. However, the car is definitely not what I reserved. I was given a locally made Dacia, which had a poor chassis and felt unstable while driving. The tires were underinflated, and the tire pressure light stayed on throughout the journey. The Ford Focus I booked would have been much better.

They examined the car with a microscope on returning the car and charged me 240 Euro for 2 small scratches on the Front and rear bumpers that I'm not sure didn't not exist on pickup

Vehicle was as described and in a very good condition. The pick up and drop off process was smooth and quick.

I use qeeq a lot because it's easy to compare between different rental agencies including the smaller independent agencies. Price wise I've also always found qeeq to be cheaper than others for a comparable car rental. Also, there are coupons that can be used.

Not bad. Although the pre-booked Toyota was replaced with a sports model and had some scratches, the rental company had already taken photos and emailed me beforehand. I just drove it off directly.

AVIS in Bucharest is well organized. Follow the signs for Rentals, you need to go down two levels, and there is the counter. Staff is helpful. Park is a bit out of the airport but there is a shuttle service called once you have your paperwork.

Good as usual

AVIS in Bucharest is well organized, staff speak good english and they are helpful. Collect your paper from the counter and then a shuttle will take you at the parking.

QEEQ is easy, price drop function is a plus

The rental company doesn't recognize Chinese driver's licenses and forces you to buy additional insurance to pick up the car. They charged a 100 Euro cleaning fee when returning the car. I suggest not renting from this company.

Satisfied