The counter staff try to cheat us about car insurance, I paid for super protection package, they told us that package doesn't mean anything, you must pay 25€ per day for real insurance etc.
While dropping the car back they wanted to charge us about a scratch that already exist on the rear right door. We got the pictures of car in the pick up, so nothing happened (I guess).
The counter staff said that the deposit (900€) will be paid back a month later but I'm not sure they're keeping their words.
“Local agent pressed me to purchase local insurance foe 25 Eur per day!!!”
About SURPRICE RENT A CAR:8.0/10
The local agent pressed me to purchase local insurance for 25 Eur per day!!! and told me that my full risk insurance from AXA is bad. If I did not agree he was unpolite. I must check the car very good and make pictures by phone to avoid any problem at the return. During the return, they tried to blame me that the damage to the bumper was not so great. If I showed to him the picture he decided that I am right.
About QEEQ:10.0/10
Car Rental Companies AT Bucharest Otopeni Airport, OTP
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