Yes we were ripped off at the airport having to pay a high additional insurance ridiculous that a driver with 32 years driving experience has to pay an additional £26 a day!
We arrived early and had to wait an hour for the car. It wasn't the car booked but it was comparable. We had to pay £50 extra because of the lack of a credit card PIN number which was outrageous.
“Car in bad condition, spent each day at garage getting tyre pressure checked as light kept coming on”
About Budget:7.0/10
Budget in Knock usually consistently good, the car however is ready for retirement as its got 112,000 on the clock, full of bad dents, chunks missing, scratched etc and faulty tyre pressure light. Definitely not value for money on the car.
“Ruined by the disgraceful hertz guy taking the drop off”
About Hertz:4.7/10
The Hertz representative at the drop off tried to rip us off. He tried to charge us €120 because there was a little sand in the car. We had two children in the car one was sick the other sleeping, he woke our sleeping child. We were forced to drive to a garage to hover the car and had to do the cleaning in the pouring rain. I believe the hertz guy threatened us with a huge bill so we would do his job for him so he wouldn’t have to get wet in the rain. He was a disgrace. He also left the door unsecured so when we drove away our child’s door was not secure.
“Told I would have to pay extra as car was being returned to another depot despite having paid in ful”
About Europcar:8.0/10
Was offered an upgrade which was good advice. However I was told I would have to pay extra as the car was being returned to another depot despite the receipt showing I had paid in full! I am waiting to see if I am charged for just the upgrade or both. Either way I did not want this ort of hassle when going to a funeral.
The car was a dacia sandero, noisy, tinny, no aircon, poor ergonomics, doors too springy, top of the doors too sharp, so much so one sprung back and made a bad cut in my cheekbone, which wasn't good; considering i'm a haemophiliac.
Car rental locations (incl. in-airport & off-airport)
Car rental reviews by car rental supplier
Car rentals at/near landmarks of Knock
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