Picked up the car at Enterprise, there was no one there, just got the car directly. The car was in great condition, only 1500 kilometers! The staff were very nice, no sales pitches. Adding an extra driver costs extra.
The pickup process was very quick; the most time-consuming part was reading the terms and conditions. They asked if I needed insurance but didn't push for it. I rented a Yeti and was given a larger diesel Tucson. No deposit was required; they just copied my credit card information. UnionPay is not accepted; you need a Visa or MasterCard. I returned the car outside business hours via self-service, and no additional fees were deducted later.
Staff were very helpful when picking up the car and very informative
When we dropped the car off the staff offered to drive us to the terminal instead of having to wait for the bus as it was raining hard
The car was pretty beat up. Supposedly an upgrade that I should not have agreed to. The car has so many dents and rattles. Worst rental car I have ever rented.
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