Los Angeles-San Diego-Las Vegas-Grand Canyon-Las Vegas-Mammoth Lakes-Yosemite-San Francisco-Monterey

Excellent

The car was in great condition and the service was satisfactory.

Simple and convenient

After arriving at Los Angeles Airport, we waited for the shuttle bus to the rental office. The driver even helped with the luggage. It took about ten minutes, very convenient.

When we arrived, it wasn't crowded. There were two counters open, and we went directly to handle our reservations. They told us that the reserved Dodge MPV was not available, only a similar Kia, but it was smaller. We could pay extra for a larger MPV or a similar Toyota, but we declined and chose the Kia. When we asked the staff where to pick up the car, they said we could take any car we wanted. We were shocked when we saw all the parked cars, including the reserved Dodges, one Kia, and one Toyota. After comparing all three, we realized the Kia was actually the best option. It's funny; Americans can be tricky too! Also, the car return process was quick; the staff just took a quick look inside and it was done.