Quite good

The car was in good condition, a Volvo with just over 10,000 kilometers. The process at the store was smooth, and the location was easy to find.

They charged an extra $294 when picking up the car, even though my booking already included all additional fees such as border crossing. I had to call the rental company, which resulted in a long-distance phone charge, and the final cost was €741.

I just handed over the rental voucher and driving license translation to pick up the car, with no upselling of additional costs. Since the Benz A-class model I booked was unavailable, they provided a diesel version of the Peugeot 5008 instead. The power was quite good and I enjoyed driving at 150 km/h on the German roads!

The store is located underground in a park, very hard to find, with unclear signs. The staff's attitude was average; they didn't even inform us that the car was on a different floor and told us to find it ourselves.