Store fraud, extremely dissatisfied, strong complaint. Despite my clear statement that I did not want any additional insurance or services, the front desk still deceived me, saying no extra charges or fees were added, but issued a rental receipt of $316.18, which only had a few abbreviations. When I asked why the amount did not match what I had prepaid to QEEQ, the front desk lied, saying they hadn't received the reconciliation from QEEQ yet and that this was just an estimated cost, to be settled with QEEQ later. After returning the car, $316.18 was directly charged to my credit card, effectively doubling my rental cost. I complained to QEEQ and after a long inquiry, they reluctantly admitted that this included various additional insurances and even extra fuel. Since my return during last year's National Day holiday and communicating with QEEQ until now, the fraudulent insurance charges have still not been refunded! Rest assured, I will pursue this to the end.
一言でまとめる:
Extremely deceitful! QEEQ and DOLLAR attract customers with low prices, then on-site they fraudulently add insurance and fuel charges to gain undue profit. I will never use QEEQ again!
Dollar
Store fraud, extremely dissatisfied, strong complaint. Despite my clear statement that I did not want any additional insurance or services, the front desk still deceived me, saying no extra charges or fees were added, but issued a rental receipt of $316.18, which only had a few abbreviations. When I asked why the amount did not match what I had prepaid to QEEQ, the front desk lied, saying they hadn't received the reconciliation from QEEQ yet and that this was just an estimated cost, to be settled with QEEQ later. After returning the car, $316.18 was directly charged to my credit card, effectively doubling my rental cost. I complained to QEEQ and after a long inquiry, they reluctantly admitted that this included various additional insurances and even extra fuel. Since my return during last year's National Day holiday and communicating with QEEQ until now, the fraudulent insurance charges have still not been refunded! Rest assured, I will pursue this to the end.
Extremely deceitful! QEEQ and DOLLAR attract customers with low prices, then on-site they fraudulently add insurance and fuel charges to gain undue profit. I will never use QEEQ again!
Dollar San Francisco - Airportの口コミ
Dollar
まあ、受け取った車は予定の車種は、予定より車種が小さく、込んで我々のフルコース
まあ、受け取った車は予定の車種は、予定より車種が小さく、込んで我々のフルコース
Dollar
ダラーを注文する人が多すぎたのか、サンフランシスコのダラー店には大勢の人が並んでいた。
素敌!お客様サービスは1日以内にお返事いたします。
Dollar
qeeqソフトウェアの使用の第2次海外ライブチャットが习惯にこのソフト便利
電話相談コールも根気がサンフランシスコがきちんと解決
Dollar
忍耐サービスは、車種がいい
ナビゲーション問題の他にも、無料のナビゲーション乱発しない方がお客様
Dollar
車を取る時のスタッフは比較的親切で、項目ごとにチェックします。最後に箇人保険の加入が必要かどうかなどを聞いたところ、zuzucheさんが以前に注意していたので、わざわざ見てみました。20日間のPPPは全部で160刀、まだ合理的なので、買いました、他は買いません。 しかし、まだ車を返している時、初めてなので、具体的に車を返して手続きを知らないで、その時車を取ります時に鍵を持っている所の従業員に聞いて、態度は極めて悪質で、彼女に何百元借りているのと同じで、受付のサービスのレベルとまったく比べていないで、とても悪いです!
ありがとう今回のレンタカーの過程での热心を助け、問題についてのコンサルティングやフィードバックが適時に、ありがとう。