Fraudulent company, do not choose

Great service

The staff at the rental point did not speak Chinese when I picked up the car. After a brief English introduction, they asked me to sign. However, when I returned the car, a staff member who spoke Chinese was quite helpful.

The service at the Chiang Mai location is acceptable. The car we rented likely didn't undergo a major service at 60,000 kilometers, as the brakes were extremely ineffective and almost caused several accidents. Luckily, there was little traffic on the road! It seems the brake pads weren't replaced. We struggled to drive to Bangkok to return the car, but they didn't even refund one third of the cost! Moreover, the service attitude at the Bangkok airport location is extremely poor! Quite disappointed with such a large rental company. Definitely won't choose Avis next time!

Pretty good.