Car was everything it was supposed to be, no problem. And it was very well priced.
No trouble finding the shuttle to the rental location.
A bit of a crowd at the pick-up desk meant queuing for a while. But I was the only customer in the place for a quick easy return.
But beware additional charges- needed to extend a 4 day booking by 3 hrs, which cost more than a prebooked day !
Both QEEQ and the car rental company provided excellent service. Their patient explanations and tips were very helpful, and they actively helped me arrange my trip and solve many problems. Thank you.
Pickup service and process was seamless.
Drop off was also seamless, however the counter staff that accepted my return, forgot to tell the shuttle driver I was waiting at their depot to be taken to OOL airport.
As he was unaware I was at the depot, I had to wait an extra 10 minutes for his return, before getting picked up.
The counter person almost wanted to blame me, for taking a seat, which she suggested, while I waited for the driver the first time he went by the depot.
Otherwise everything was easy and seamless.
“It was a very hurried experience I never wanted insurance but got charge for it anyway”
About East Coast Car Rentals:6.7/10
Lyn on the counter was very pleasant but in a terrible rush as there were so many people there nothing was explained properly to rushed
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