GOLD COAST CAR RENTAL REVIEWS

Didn't get to use the car

Very satisfied.

The service was fairly standard, but the actual rental company is a small business with limited operating hours. Picking up or dropping off the car outside of their regular hours is very inconvenient and requires going to their partner third-party company, which incurs an extra fee of 45 AUD. Overall, the experience was not great. The car provided was a Kia Cerato, and while the vehicle itself was in good condition and nearly new, issues like false alarms during driving and poor compatibility of the CarPlay system significantly affected the experience.

The service was great, and the location inside the airport was easy to find.

Satisfied.

1. The return process took a long time as there were very few local staff. They claimed there was damage to the front of the car during return, but after reviewing the photos, it was confirmed that the scratch was already there at pickup. 2. After returning, I received two credit card charge statements and am currently contacting the platform to clarify the reason.

The service was excellent!

Excellent!

Very satisfied, easy pick-up, staff are very nice.

The drop off location was not open as their hours described which caused a massive headache and almost missing a flight

Good

Very satisfied

Very satisfied

Satisfied and efficient.

The service attitude was excellent.

Everything went smoothly and the service was convenient.

Quick pickup and efficient service.

Highly satisfied

The process was very smooth. They provided a hybrid Camry with over 10,000 kilometers, and the car was in excellent condition.

Excellent service.