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From United Kingdom
+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
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+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5078547352
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5078547352
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Europcar, Gold Coast Coolangatta Airport Car Rental

Europcar 3000+ ratings, 30 reviews

Gold Coast, Queensland, Australia

8.9 / 10 Very good

Best Price Car Rentals at Coolangatta Airport(OOL)

Last updated on: December 15, 2024

Europcar - Gold Coast Coolangatta Airport Information, Car Rental Instructions & Policies

Address

TERMINAL BUILDING

Telephone

+61755693370

Pick-up Instructions

The Europcar - Gold Coast Coolangatta Airport car rental location is in terminal

You can walk to the counter of Europcar - Gold Coast Coolangatta Airport car rental.

The Europcar counter is located within the airport terminal in the Arrivals area, near the domestic baggage collection carousels.

Drop-off Instructions

To return your hire vehicle, stay in the right hand lane and follow the car rental return sign's on Terminal Drive. Once you enter the carpark and the boom gate opens, Europcar is the first car rental company. Please park in any available Europcar parking bay.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -21:00
07:00 -21:00
07:00 -21:00
07:00 -21:00
07:00 -21:00
07:00 -21:00
07:00 -21:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 15 - 38.4337632 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Full driver's license issued in Australia

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Phillip Island, Kangaroo Island, North Stradbroke Island, South Stradbroke Island
The only vehicles permitted to travel on unsealed roads are the following FFAR, KPGE, SFDR, PFAR, FFAM, SFBR, SFBD(SUV modles and PICKUP modles)and then ONLY if Unsealed Road Cover has been purchased. An unsealed road refers to a constructed or formed road that is not sealed with a hard material, such as tar, bitumen or concrete. Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line unless Snow Cover has been purchased.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water. Vehicles are permitted to travel to the below islands only: Kangaroo Island Stradbroke Island Bribie Island Phillip Island Bruny Island

Must-not:

Taking rental cars to following islands is not allowed:
Rottnest Island, Mornington Island, Churchill Island, Fraser Island, Mariah Island
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line unless Snow Cover has been purchased.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water. Vehicles are permitted to travel to the below islands only: Kangaroo Island Stradbroke Island Bribie Island Phillip Island Bruny Island

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Coolangatta Airport

Railway Stations

10.3 mi from Robina Train Station

20.6 mi from Helensvale Train Station

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: -28.1657 153.509

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.9 / 10 Very good

  • Vehicle condition: 5.8
  • Vehicle cleanliness: 6.4
  • Spaciousness: 5.7
  • Counter staff: 5.8
  • Pick-up location: 6.2
  • Drop-off location: 6.2
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • Shazza

    Gold Coast

    9.2 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Like: We reserved a Mitsubishi ASX as we are considering perchasing one and thought it would be a good opportunity to test drive one. There wasn’t one initially available however the staff member serving me pulled some strings to get me one so overall very happy.
    Dislike: N/A
    Read More >
  • Nadine

    Gold Coast

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Like: Staff were friendly at both pick up and drop off. Car was in great condition and very clean. Super fuel efficient too which was a bonus! Stayed a week and didn't even use $80 worth of fuel with LOTS of driving! Have used Europcar before and wouldn;t hesitate to use them again
    Dislike: Nothing, systems are good, staff are great, prices are awesome!
    Read More >
  • N.FREW

    Gold Coast

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Like: Repetionist very friendly and helpful
    Read More >
  • Manish Dhawan

    Gold Coast

    9.4 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Like: very convenient pick up and drop off. Car was available at the airport rather than another terminal location so you almost walk out of the airport and the car park is there.
    Read More >
  • C.Lee

    Gold Coast

    9.3 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    service was good as expected. some difficulty finding the vehicle in the car park
    Read More >
  • Swarook Krishnan

    Gold Coast

    9.3 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    I was charged an insurance amount as much as the rental amount still with an excise of 550$
    Read More >
  • R.Egan

    Gold Coast

    9.3 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Long wait at counter to pick up vehicle
    Read More >
  • E.Allan

    Gold Coast

    7.7 /10 Good

    Reviewed: Wednesday, December 18, 2024

    The vehicle provided was not equivalent size requested. I was very disappointed with the vehicle provided compared to what was requested.
    Read More >
  • James

    Gold Coast

    8.7 /10 Very good

    Reviewed: Wednesday, December 18, 2024

    Long wait at pick up location. Only 1 staff available then a second was available after a while
    Read More >
  • A.Chung

    Gold Coast

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Very good
    Read More >
  • M.Hudson

    Gold Coast

    7.7 /10 Good

    Reviewed: Wednesday, December 18, 2024

    Long Q at counter - short staffed
    Read More >
  • Anonymous

    Gold Coast

    8 /10 Very good

    Reviewed: Wednesday, December 18, 2024

    Refund of deposit still not returned and they have not been contactable by phone. Pick up was long winded.
    Read More >
  • C.WONG

    Gold Coast

    8.7 /10 Very good

    Reviewed: Wednesday, December 18, 2024

    Should give me the car I booked or similar
    Read More >
  • Y.OKA

    Gold Coast

    9 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    車の受け取り〜返却までとてもスムーズでした。おかげで問題なく旅を終えることができました。ありがとうございます。 ただ、返却の時駐車するスペースがどこにあるかわかりづらかった点は迷いました。借りた会社のスペースが埋まっていたからです。「他の会社に停めて良い」などの説明があるとより便利に感じられそうです。
    Read More >
  • I.Song

    Gold Coast

    9 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    I booked corolla but got diffrent car and heard it's upgraded But car was not that comfortable to drive.
    Read More >
  • A.Hood

    Gold Coast

    6.7 /10 Average

    Reviewed: Wednesday, December 18, 2024

    We ordered an 8 seat van and had to make do with 2 4wd vehicles. It was very disappointing
    Read More >
  • N.Hiroko

    Gold Coast

    9.7 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    車の品質、サービスで申し分ない 今回の旅の重要なポイントになりました
    Read More >
  • Anonymous

    Gold Coast

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Service staff was very detailed and good.
    Read More >
  • JC

    Gold Coast

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    It was a great experience!
    Read More >
  • J.Nolan

    Gold Coast

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    I got an MG ZS, a vehicle is standard far less than I had booked (Toyota CH-R). European control cluster annoying, would have been ok if it was a higher pedigree vehicle. The MG handled terribly (tramrailed over small bumps in road) although interior was nice-ish.
    Read More >
  • Ives Barton

    Gold Coast

    8 /10 Very good

    Reviewed: Wednesday, December 18, 2024

    The service staff this time were not as friendly as last time.
    Read More >
  • Aaron Ricardo

    Gold Coast

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    All I had to do was provide a printed order to smoothly pick up the car. The store staff was very friendly! The car was new, and the interior was clean and odor-free! When picking up the car, all the scratches were marked on the diagram by the attendant beforehand.
    Read More >
  • Irene London

    Gold Coast

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Extremely satisfied with this overseas car rental experience.
    Read More >
  • Bridget Moll

    Gold Coast

    6 /10 Average

    Reviewed: Wednesday, December 18, 2024

    They kept saying I didn't book for two days. I contacted customer service and even showed them the bilingual order, but it didn't help. It took a long time, and they made me pay extra first, promising a refund. After returning the car, the staff told me to contact the rental company for the refund. I was really frustrated. At that point, I couldn't reach customer service. After a lot of back and forth, the staff finally said they would process the refund. If your English is not good, be cautious.
    Read More >
  • Gene Albert

    Gold Coast

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    A very good rental company. Picking up and returning the car was very convenient.
    Read More >
  • Fanny Gibbon

    Gold Coast

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Satisfied
    Read More >
  • Luther Bruno

    Gold Coast

    4 /10 Average

    Reviewed: Wednesday, December 18, 2024

    The booking was for a 12 PM pickup, but my flight was delayed and I arrived at 1:30 PM. I was informed that the car wasn't ready and had to wait for an unspecified amount of time. Alternatively, I could pay extra for an upgrade. They had BMWs, Land Rovers, and Leopards, but not the model I reserved. After stating I could wait 10 minutes, 10 minutes passed and still no car. I told them I couldn't wait any longer as I had to drive 300 kilometers. Reluctantly, they upgraded me to a Leopard. After completing the paperwork, I dragged my suitcase to pick up the car. The staff member mistakenly wrote Row 1 instead of Row A for the parking spot, causing me a lot of trouble finding it.
    Read More >
  • Arlene Christopher

    Gold Coast

    8 /10 Very good

    Reviewed: Wednesday, December 18, 2024

    Did not check the car during pick-up and drop-off
    Read More >
  • Elliot Strachey

    Gold Coast

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    The rental company is right inside the airport, and the process is very simple, especially the car return.
    Read More >
  • Norton Simpson

    Gold Coast

    10 /10 Excellent

    Reviewed: Wednesday, December 18, 2024

    Convenient, straightforward, and detailed.
    Read More >
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