Even though I booked the car a long time in advance, when we arrived, they said they had no cars and forced us to switch to a Renault sedan. There were five of us, and our luggage didn’t fit, so we had to unpack one suitcase and put items in plastic bags. When we talked to the AVIS staff, they said this was the only car available. Their attitude was tough with no room for negotiation, and the service was terrible. I emailed Zuzuche on July 28th to complain, but I haven’t received any response yet. Completely unreliable!
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