Very satisfied

Did not provide the reserved model. The provided vehicle was smaller in capacity than the reserved one. There were no other options, and we had to accept it. The car was not in good condition, even though it was fairly new. It started showing faults not long after we began driving. It was a diesel car, and we had to look for the manual to find out that the AdBlue was empty. Not sure who is responsible for this cost.

Poor. No petrol cars only an electric with 50% charge. “No charger” claimed. When I picked up the car a charger was right next to it. They couldn’t be bothered. Range supposedly 158 kms for a 194km journey. Rubbish it lasted 60 1/2 hour wait and I supposedly had 170 again it fell so fast (no heater no radio in eco mode) I had to stop for another 1/2 hour and by the time I reached the airport I had 16 left. Awful.

Really frustrating. In the app have to have magic pass to sign in but when you sign in it asks again and round and round we go it pushed to the website NOT within the app. If it is some kind of user error then the site is not intuitive

It was so fare ok

N/A

counter staff extremely helpful, friendly, professional.