Trusted big company

Good service, patient, helpful

The service counter at the airport was good, but it took a long time to navigate out of the airport rental parking lot.

I wanted to experience the European version of a car. I initially booked a Toyota Yaris (completely different from the one in China), but ended up with a Peugeot 208. Since this car isn't available in China, I gladly accepted it. The staff was friendly and efficient. It was my first time renting a car in a developed country. The paperwork was completed quickly, and they handed me the keys and pointed out the parking spot. No one helped me find, inspect, or check the car. Although the car was supposed to have a full tank, it was actually half a gauge short. I'm not sure if this is normal. It was quite challenging to drive out of Charles de Gaulle Airport's rental area (mainly because I don't understand French), as the signs were unclear. It took me two loops around the terminal ramps to finally get out. Overall, I still highly recommend EUROPCAR's service.

Service client irréprochable avec Sylvie (Europcar Roissy CDG).