Waited in line for 2 hours.

Avis is a very poor car rental company. They added extra insurance without permission and charged an extra day of rental.

The process was smooth, but the staff initially recommended some better cars without mentioning the additional cost. The sales approach could be improved.

Great company, smooth communication, fast processing, and excellent vehicles!

The car rental location at Munich Airport was easy to find, and the staff were professional. There was no upselling, and I even got a free upgrade on the car model, which left a good impression. The drop-off location near Munich Central Station was less impressive, mainly because there was no staff present during business hours. The office was locked, so I had to use the self-service option, which delayed me for nearly an hour while communicating with QEEQ customer service to find a parking spot.