Very good.

The staff did not try to sell us any insurance. They just asked how many people we had, and upon learning that we had a larger group, they recommended a bigger car. At first, I thought it was a sales tactic, but they showed us the car we initially booked—it really wasn't big enough for our luggage. We ended up paying extra to upgrade to a larger car. Not sure if there was a discount, but it was sufficient.

Many machines for self-service and self-pickup. Very satisfied!

The staff refused to give me a Grand Cherokee, claiming it was a higher class vehicle and required an additional fee.

Satisfied, but the fuel charge by the supplier is slightly expensive per gallon.