Very satisfied

Excellent service, fast pickup, no extra charges, very new car, upgraded model.

Although returning the car was quite convenient, they insisted on changing the car model and adding roadside assistance and other services. Due to language barriers and no Chinese services, we wasted over an hour. In the end, we had to compromise and upgrade the car for extra money. The upgraded car was spacious and in good condition, but we were forced to accept it, so we were not satisfied.

The service was standard. There was a minor issue with the vehicle's steering, but overall it performed well. It handled seven thousand kilometers without any problems.

Like: Very easy to use kiosk at check in, then get to select your vehicle from their line up.