It's okay, small company with strict rules

When picking up the car, they said they didn't have the automatic model I wanted. After a long wait, they finally arranged one, but the car was very dirty and hadn't been cleaned. The service staff were generally indifferent and unfriendly. An extra 16.8 euros was charged for cross-border usage.

The staff was very friendly and attentive. However, the car given to us, while having low mileage and being relatively new, had some issues during driving. The RPMs would spike unexpectedly even at speeds of 50 or 60 km/h, reaching 3 or 4, which made me hesitant to accelerate. Additionally, there was an extra charge for diesel cars, costing 5 euros per day, which wasn't very economical.

1. The front of the car got scratched by some dry branches on the ground. It wasn't very serious and should just need some paint touch-up, but I was charged over 800 euros, which is too much.

Very good