Very satisfied

They charged me extra at pickup, forced me to pay an additional $235 for insurance. The front desk service was terrible.

Very good, the vehicle was in excellent condition with a wide range of choices.

The car rental process was smooth. At the parking lot, a lady introduced Sonatas, Optimas, and Camrys to choose from. I wanted to drive a Fusion, so I asked if there was one available. She said she would check for me. After a while, she brought a 2015 Fusion. The car had about 14,000 miles on it and was in relatively new condition. Returning the car was also smooth; I drove into the parking lot, left the keys under the front windshield, and someone came over to print a receipt, completing the process.

Very good