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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2324339309
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2324339309
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Reviewed: Tue, Aug 4, 2015
About Enterprise: 8.0 /10
Rented a car in Germany and Switzerland. The Enterprise rental counter at the airport was fairly easy to find. There were no lines, so the process was quick. They didn't check any translated driving license documents, just used my domestic license to get the car. However, the initial cross-border fee was high. After showing the staff the QEEQ order details, they reduced the fee by a few dozen euros (the order mentioned a capped cross-border fee). The order indicated a daily cross-border fee of 5 euros plus local tax, but the counter staff charged the maximum amount, claiming they didn't know how many days we'd be crossing the border. Is this reasonable?
About QEEQ: 8.0 /10

Relevant Reviews on Enterprise Frankfurt Airport

Marina Pitman

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Reviewed: Sun, Jan 20, 2019
About Enterprise: 2.0 /10
Instructions are unclear, charged for insurance in China and again locally, consumer fraud.

Jennifer Sapir

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Reviewed: Thu, Mar 9, 2017
About Enterprise: 2.0 /10
This was my first time using this company, and it was particularly troublesome. The car pickup was very slow, and they tried to push extra insurance on me. The final billing was unclear, with many issues. I won't use them again – a very poor experience.

Greg Gunter

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Reviewed: Wed, Jan 3, 2018
About Enterprise: 2.0 /10
I rented a station wagon, but they only gave me a Ford Focus hatchback (see picture, it's not a station wagon and very small). They insisted this was the station wagon, which was completely unusable for four people. In the end, I had to pay to upgrade. This rental company is quite deceitful.

Bblythe Brooke

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Reviewed: Sun, Jul 26, 2015
About Enterprise: 10.0 /10
If you're landing at Terminal 2 of Frankfurt Airport, I highly recommend this rental company. It's extremely convenient; the office is the first one you see when exiting, and it's very close to the parking lot, making both pickup and drop-off very easy. The front desk and parking staff provide typical German service—very warm and friendly.
About QEEQ: 10.0 /10

Ronald Paul

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Reviewed: Mon, Oct 12, 2015
About Enterprise: 8.0 /10
The service was great, and the car was pretty good. They even gave us a free upgrade.
About QEEQ: 10.0 /10

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