Satisfied

The car matched the online photos, procedures were simple. Easy pickup.

The pricing is not transparent. In addition to the price listed on the website, there are extra charges. The final cost is higher than other rental companies.

There were quite a lot of people in line in San Francisco, I waited for nearly half an hour. Returning the car in Vegas was very quick, but the pre-authorization held my funds for almost a month.

A different car to what we originally ordered but felt like an upgrade! Very helpful at the counter however we received wrong information about the GPS. We were led to believe most of the cars didn't have built in GPS but when we got out there, they all did! Perhaps have the staff know everything about the cars.

Very helpful before booking. Helped me make my decision to book with Easyrentcars. Perhaps be more clear about built in GPS.