Overall, it's okay

The staff carefully verifies the documents and particularly checks the driver's insurance status, showing responsibility for the customer's safety. They do not force you to buy unnecessary insurance. Complimentary and

Satisfied

The car pickup was quick, and the vehicle's condition was decent. However, the staff's attitude was somewhat indifferent, most likely because it's an airport with many tourists. We picked up the car 25 minutes earlier than our scheduled time and noticed they charged us an extra $20. Fortunately, we double-checked and told them we'd return the car earlier, then they promptly canceled the extra charge. Overall, it was pretty good, and I would recommend it.

The Anchorage airport store was great, with very considerate and attentive service. When swapping cars, they even changed the time for me by over an hour earlier, saving me quite a bit of money! Very rare!