Quite good

The staff's English is average, and it's hard to understand them. The car model we booked was unavailable, so they replaced it with a VIOS, which had four or five scratches. When returning the car, they did not inform me about the scratches or any additional charges; they simply told me everything was fine, and I could leave. They also did not provide any damage assessment report or receipt for charges, resulting in me not having the necessary documents when I applied for compensation on the car rental platform after returning home.

It's alright, located in the airport arrival hall, no issues with English communication.

The procedures were very simple, and the process was very fast. Overall, it was a great experience.

It's alright, the processing time was quick.