The counter staff was not very friendly when I was picking up the car. They immediately recommended an upgrade, and when I declined, their attitude worsened. They then suggested buying additional insurance, and when I refused, they started mumbling. Now, Alamo offers self-service kiosks with Chinese language options, so I recommend using the self-service machines.

It's no wonder this car rental company has the highest ratings. Picking up and returning the car was a breeze, and there were plenty of shuttle buses to the airport, making everything very convenient. We had a lot of luggage and were initially worried, but it turned out there was no need to worry at all because the driver was extremely helpful! We’ll choose Alamo again next time!

Alamo is excellent. They have no mileage limits and no restrictions on where you can drive within the US. The service is also very good. Highly recommended!

Like: Well done, I like it all
Dislike: Nothing

Like: New Car, fast return
Dislike: Pickup was slower than expected , 20-30 minute wait in line