Picking up the car was very convenient. There were some hiccups due to personal reasons, my friend's husband was the designated driver, so I couldn't use my credit card for the pre-authorization; it had to be in the name of the designated driver. Be sure to keep this in mind! Returning the car was easy, just park and go.

The car was a little old and some dirty. The rest was ok.

Very easy to work in the website. All was clear and efficient.

Like: Easy self serve check-in to bypass lines. Free upgrade to next class as the one I had booked was not available. Friendly, helpful and efficient staff
Dislike: Nothing

Like: I liked all

Like: The agent was spectacular