Almost no queue, very good service

Acceptable.

The rental process is very convenient. Just provide the order, driver's license, and translation, and it's quickly processed. When picking up the car, they directly tell you the location, and you go there yourself, completely self-service. Returning the car is just handing over the keys, and no one checks the car. Very convenient.

When renting the car, they suddenly asked if we hadn't called in the morning to say we would pick up the car in the afternoon. We were confused because we were on the plane. Fortunately, after a brief conversation, they realized they had made a mistake and quickly completed the paperwork, allowing us to get the car.

The process of picking up and returning the car in Tasmania was very quick and smooth, very convenient.