Satisfied

I will never use this car rental company again, ever in my life. We arrived to pick up the car around 2 PM, initially they said they would upgrade us to a Prius, but later said there was a mistake and gave us an old Altis. When we said the car was too old and requested a change, the staff handed us a paper and said if we had any issues, we could file a complaint, but they couldn’t help us change the car. They said we could cancel if we didn’t want to rent it. We had booked the car 7 days in advance, and being told there was only one available was really disappointing. I dread to think how they would handle it if something went wrong.

The staff was very polite, and the car was excellent.

Returning the car was super quick, it took less than a minute.

For Malaysians driving here, it's not bad. The car is a bit worn out, but everything else is okay.