The service was excellent. The pickup location was downtown, very convenient. The vehicle provided was very new, a CRV. They also reminded us to set the navigation to avoid toll roads.
The pickup staff tried to promote their car insurance, I almost made a mistake and purchased it. The car's condition was average, some parts were already damaged when it was given to me. Some damages were noticeable during pickup, while others were only discovered later during the car wash at drop-off.
The service was good, with patient explanations and no forced upselling. The only dissatisfaction was the scratched paint on the car, for which they charged me 4000 AUD for damages.
Only one thing I didn't like is that their cars are not allowed to be taken to snow mountains. Otherwise, the process was good and vehicle was great.
About QEEQ:10.0/10
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