Just like the guide suggested, we were advised to upgrade the vehicle. They said my husband is tall and should upgrade to a more spacious car. We insisted on not upgrading, then they said we didn't buy the roadside assistance insurance and would have to bear the costs if anything happened. I told them we did purchase the roadside assistance insurance and showed a passage from our insurance policy. She said she didn't understand why we would buy insurance in China for renting their car. We persisted in not buying their insurance. Later we found out our car was actually quite nice, a Nissan Versa with plenty of space. A nearby staff member, who was African American, even made fun of us, but I retorted in English, making her feel embarrassed.

Very quick service, and I got the car I wanted. Returning the car was especially simple! Great!

Perfect, you can choose from over ten 7-seater Dodge cars. I picked one with the plate number 8888 and only drove a few hundred miles.

Renting a car at San Francisco airport was very convenient. Since we didn't quite get used to the first car, we spoke to the staff at Los Angeles airport and they swapped it without any extra charges. Returning the car was also very easy. Overall, it was a great car rental experience.

Automatically adding 24-hour roadside assistance and not requiring refueling when picking up the car is not fair.