Pretty good, the pickup process was fast. However, the car had a lot of scratches and dents already. It's necessary to inspect carefully and point out each one to the staff and take photos, which is quite troublesome. The staff were busy and didn't have time to photograph all the scratches, so you have to record them yourself.

Language barrier! Forced to buy insurance, why didn't the rental company notify me in advance? Then they didn't help when I had to go back to cancel it, who is responsible for the inconvenience caused! I will never use this rental app again.

The staff were very friendly.

Convenient, airport shuttle service available.

Some functionality issues with car (usb was damaged rending it unusable) and Bluetooth was playing up a small amount. But overall car met all transportation needs and requirements.

Wish log in and account access was easier, liked that the insurance option directly was much cheaper than hire company costs were. Will use again.