East Coast, Sydney Airport Car Rental

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

East Coast - Sydney Airport Information, Car Rental Instructions & Policies

Address

Level 3, Park on King, 336 King Street, Mascot, 2020

Telephone

+61800028881 / +61755558900

Pick-up Instructions

The East Coast - Sydney Airport car rental location is located out of the airport

You can arrive of East Coast - Sydney Airport car rental by free shuttle bus.

Take advantage of our complimentary airport shuttle bus service to get to East Coast Car Rentals’ Sydney Branch:After you have collected your luggage please call 1 800 474 258 or (+61) 07 5555 8908 Sydney Domestic Airport Terminal Customer Pick Up： Jet Star, Virgin, and REX Arrivals:https://www.eastcoastcarrentals.com.au/sydney-domestic-airport-terminal-2/ Qantas Arrivals：https://www.eastcoastcarrentals.com.au/sydney-domestic-airport-terminal-3/ Sydney International Airport Terminal Customer Pick Up： https://www.eastcoastcarrentals.com.au/car-rental-locations/sydney-airport-international-terminal-pick-up-information/sydney-international-airport-shuttle-bus-pickup-instructions/

Drop-off Instructions

Drop off the car to the same location.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -19:00	06:00 -21:30	06:00 -21:30	06:00 -21:30	06:00 -21:30	06:00 -21:30	06:00 -21:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

To be confirmed

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 8/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 10/day

capped at AUD 99

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 10/day

capped at AUD 99

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 6/day

capped at AUD 66

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Phillip Island, Kangaroo Island, North Stradbroke Island, South Stradbroke Island

Rental cars can only be driven on sealed/bitumen or well maintained roads. Vehicles are not to be taken above the snow line. Not allow to drive between mainland Australia and Tasmania in either direction or into or out of the Northern Territory or Western Australia; Excluded from the protection is on the ferry or driving on beaches or through streams, dams, rivers or flood water. Please note, any vehicle towing or recovery costs incurred while located on any of the islands and locations listed above will be at the Customer’s expense and we are unable to guarantee the provision of a replacement vehicle.

Must-not:

Taking rental cars to following islands is not allowed：
Fraser Island, Gove Peninsula, Tiwi Island, Groote Eylandt, Tasmania, Hamilton Island, Horn Island, King Island, Griffiths Island, Cockatoo Island, French Island, Churchill Island, Mariah Island, Mornington Island, Flinders Island, DayDream Island, Fitzroy Island, Bruny Island, Magnetic Island, MacLeay Island, Rottnest Island

Excess

Third Party Liability Insurance Excess differs by car model:

AUD 5500 for Toyota Yaris Cross Hybrid,Honda City,Nissan Sunny,Suzuki Jimny,Toyota Corolla Hybrid,Toyota Vios,

AUD 0 for other car models.

AUD 5500 for Toyota Camry Hybrid,Toyota Kluger Hybrid,Mitsubishi Pajero Sport,Mg Hs,Toyota Hilux Workmate,Toyota Hilux Sr,Toyota Hi-lux Dual Cab Ute,Polestar 2,Bmw X7,Mazda Mx30,Vauxhall Grandland X,Skoda Kamiq,Mitsubishi Eclipse Cross,Mg Zs Ev,Geely Coolray,Cupra Born,Opel Mokka,Ldv D90,Tesla Model 3,Tesla Model Y,Toyota Camry,Volvo Xc40,Mazda Bt-50 Dual Cab Ut,Toyota Hiace,

Collision Damage Waiver Excess differs by car model:

AUD 5500 for Toyota Yaris Cross Hybrid,Honda City,Nissan Sunny,Suzuki Jimny,Toyota Corolla Hybrid,Toyota Vios,

AUD 0 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

12.1 mi from Sydney International Airport

Hotels

0.5 mi from Quinlan Parade

0.6 mi from Modern Designer Home with Parking close to Beach!

1.2 mi from Enjoy Luxe Living, Minutes from the Beach

Other Landmarks

5.9 mi from Sydney Opera House

6.9 mi from Sydney Tower Eye

FIND ME A CHEAP RENTAL

Map view of East Coast Store Location

coordinates: -33.782896 151.267566

Location Images

East Coast-Sydney Airport-29886-feeder_bus

The Shuttle Bus

The Rental Desk

East Coast-Sydney Airport-29886-telegraph

The Sign

Guest Reviews

Total points： 7.9 / 10 Good

Vehicle condition: 3.9
Vehicle cleanliness: 3.8
Spaciousness: 3.7
Counter staff: 3.8
Pick-up location: 3.4
Drop-off location: 3.6
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Anonymous
Sydney
6.3 /10 Average
Reviewed: Wednesday, December 18, 2024
The serviceman at the counter insisted I needed an international drivers license even when it specifically said on East Coasts website that I didn’t. Only after showing him this of their own (!) website did he grudgingly agree.
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Anonymous
Sydney
9.3 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Car was good got me from A-B. But always had the worry the car may cut out as it’s routine service maintenance lights kept on flashing. And the seat height level handle was weak was worried to use it incase it drops the whole seat lower. Which it was too low as it is.
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P.Janousek
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
For a change, i have rented car from East Coast car rental for the first time. It all was very smooth. Price was excellent to be honest. Car was in very good shape with no problem. One important issue for me also was that hiring car from Sydney while driving out of Sydney finds me to use short segment of toll roads, and compared with some other companies, who overcharge admin fee to sort this out, EastCoast charges only 3 Aud plus fee for the use of toll road, which is far superior to some hefty fees charged by other companies. Also, service desk sorted my rental within just few minutes on arrival, and similarly the check off on departure was more than smooth, it took close to no time. So overall, very happy with my first experience.
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N.Wara
Sydney
9.7 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Very helpful staff , Didn't wait too long
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C.Wong
Sydney
7.7 /10 Good
Reviewed: Wednesday, December 18, 2024
Additional insurance being charged and not the car that I wanted being allocated.
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C.Ng
Sydney
9 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Th car condition is great! Almost a brand new car. But the bus pickup location is a bit hard to find and one would need a phone to call them for pickup.
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D.Eardley-Harris
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Explanation of the automatic billing for the road Tolls was good. Explanation of the additional insurance was a little harder to fully understand as this was different to the EasyRentalCars insurance statements.
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H.Lu
Sydney
4.3 /10 Average
Reviewed: Wednesday, December 18, 2024
waited for an extreme long time for drop off ride. Their 5 min wait means half an hour, and a "2 sec" wait means 5 min.
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D.Lee
Sydney
8.3 /10 Very good
Reviewed: Wednesday, December 18, 2024
The pick up process is longer than expected, about 20 mins per customer plus line up time.
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M.RASMUSSEN
Sydney
4.3 /10 Average
Reviewed: Wednesday, December 18, 2024
The was old but okay. The staff were rude.
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Anonymous
Sydney
6 /10 Average
Reviewed: Wednesday, December 18, 2024
Very rude counter staff
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Anonymous
Sydney
8.3 /10 Very good
Reviewed: Wednesday, December 18, 2024
Pressured to buy insurance through them even though I already had insurance through another provider
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C
Sydney
9 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The rental office is located outside Sydney Airport and you have to wait for the shuttle to come round. Other than that, the staff were friendly and quick. Overall, a positive experience.
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Anonymous
Sydney
9 /10 Excellent
Reviewed: Wednesday, December 18, 2024
I hit a wombat and the process to ensure the car was still safe to drive was efficient.
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Anonymous
Sydney
6 /10 Average
Reviewed: Wednesday, December 18, 2024
The car we got had worn out shock absorbers...
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Anonymous
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Great price for a car in very good condition. I will be using you again!
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Anonymous
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The car condition is excellent. I had such a great rental vehicle first time in Australia. It was a great experience
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J.Eaton
Sydney
8.7 /10 Very good
Reviewed: Wednesday, December 18, 2024
Deductible high & refund takes too long
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JSG
Sydney
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
The car was a bit worse for wear. Very high mileage on the engine, and it made an awful grinding sound through the first 3 gears. It was fine for the trip. Customer service with ECCR was great though. No complaints there.
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John
Sydney
6.3 /10 Average
Reviewed: Wednesday, December 18, 2024
The car need to be service as mileage overdue as stated in the service sticker. The wheel alignment are totally out of order, hard to control the car whole journey.
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R.Gibbs
Sydney
9.7 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Helpful and easy to deal with. Car was very good value.
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A.Shah
Sydney
9.7 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Very strong to purchase Insurance from Desk
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Susie
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Great service
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C.Thianthep
Manly
9.7 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The stuff helpful and shortly service.
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A.Bratusa
Sydney
9 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Staff were friendly efficient and thorough, over all an excellent team you have there, I have already sent you two more clients and will be tell many more through the course of my travels,.I was slightly annoyed that the petrol wasn't full as promised, however I did ensure it was full when I returned it. (if there was to be one complaint that would be it)
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V.Khuu
Sydney
8.3 /10 Very good
Reviewed: Wednesday, December 18, 2024
East Coast car and services are good. Wast Coast located inside the car park, there is no sign which is visible from the street, it is hard to find.
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Kat M
Sydney
9.3 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Some functionality issues with car (usb was damaged rending it unusable) and Bluetooth was playing up a small amount. But overall car met all transportation needs and requirements.
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JV
Sydney
9.3 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The fastest car rental pick up and drop off. I love that you enter your details online and only need to verify on the day, rather than provide them again (which seems to be the case with many other rental agencies).
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c.talbot
Sydney
9.7 /10 Excellent
Reviewed: Wednesday, December 18, 2024
your navman desperately needs an upgrade. if i did not had previous knowledge of where i was and where i was going i would have been terribly confused . otherwise the car itself[it was a honda] was great,the mpg was excellent.if you upgrade the navman i would definately use your company again
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Anonymous
Sydney
8.3 /10 Very good
Reviewed: Wednesday, December 18, 2024
Told prior to booking 2 large suitcase of about 80cm fits. It doesnt fit well unless you take the trunk cover off. Sharing as fyi in case you rent this and habe 2 large suitcases with you. Luckily one of our suitcase is 78cm one is 82cm so we placed wider one first then the smaller last. Had to wiggle few times for the trunk to close. Had to drive it with several bird poo on its moon roof, first stop seen myself wiping it off. Thought the crew handing me the car could’ve done a quick one min to wipe off. I didn’t mind doing it but scored rightfully as received so hope they add the consideration for the next customers if they want a 5star clean score. Ultimately all the staff we dealth with was very friendly and supportive so thanks again heaps ! We will rent again and hope its a 5star clean next. Cheers
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K.Wun
Sydney
9.7 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Excellent service and vehicle form East Coast.
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S.Orr
Sydney
9.3 /10 Excellent
Reviewed: Wednesday, December 18, 2024
It would have been helpful if the counter staff in sydney had told us about where to drop the car in Brisbane. We found the drop off point off airport quite by chance, which saved us driving to the airport unnecessarily.
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Anonymous
Sydney
9 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Great experience overall
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Ruby Micah
Sydney
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
The company is great!
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Stanley Dillon
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
After exiting Sydney Airport, turn right and walk along the overpass to bey 35. Call East Coast and a Toyota HiAce with their logo will pick you up in about ten minutes. After passing the Bank of Communications, China Construction Bank, and Maotai billboard, turn left for a bit and you will arrive. The car rental process is quite simple, and the staff are very friendly. They did not push extra insurance when we declined it. We booked a Toyota Corolla but were provided with a Nissan Sylphy instead. The car was very new, with good power and space, and was comfortable for our family of three. We drove 3100 km in 12 days and only spent a little over 900 RMB on fuel. With a budget of just over 1200 RMB, it was really cost-effective. Returning the car was also convenient, and they arranged a car to take us to the airport. Although this company is relatively small, we saw many of their cars on the road in Australia, and their service was good.
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Bernice Virginia
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The store is not far from the airport and the service is quick.
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Rex Hearst
Sydney
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
Everything was quite good. I rented a car in Sydney and got a Nissan Sylphy. I noticed they mostly have Nissan Sylphys, Toyota Corollas, and Suzuki Swifts. Returning the car at Brisbane Airport was quick, and they even provided a shuttle to the airport. Nice.
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Madge Walter
Sydney
6 /10 Average
Reviewed: Wednesday, December 18, 2024
The car was in good condition, with only about 50,000 kilometers on it. The car was clean. The staff was friendly and enthusiastic.
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Eartha Malthus
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Satisfied! Although the rental location was not within the airport, they sent a shuttle immediately after I called the QEEQ website. The car was in good condition, and the service was attentive. I will rent from them again next time.
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Ruby Micah
Sydney
4 /10 Average
Reviewed: Wednesday, December 18, 2024
The location is too far, and there were no prior instructions on how to get to the store. Additionally, the excess includes situations where another party hits our car, requiring us to pay 5500 AUD. This is very unreasonable.
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Jack Yeates
Sydney
6 /10 Average
Reviewed: Wednesday, December 18, 2024
Clear instructions and smooth communication.
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Fabian Victor
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The company staff are very friendly and patient. They provided airport shuttle service and gave us a map along with some sightseeing suggestions. The vehicle was spacious, an 8-seater, perfect for our group of 6 adults and a baby. The baby seat was installed in the middle with an adult on each side; it wasn't cramped at all. The trunk is very large, fitting 3 large suitcases and 2 small ones. The car was in great condition, having only 75,000 kilometers on it, practically a new car. My family was very satisfied.
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Jonas Wilson
Sydney
6 /10 Average
Reviewed: Wednesday, December 18, 2024
Not bad, it's reasonably priced and the car is relatively new.
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Doreen Barrie
Sydney
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
Not far from the airport, prompt pick-up and drop-off. Attentive service, they even provided a free navigation system. The car was new and in good condition. However, the rental company requires the renter to log in and check toll charges themselves, which is inconvenient for foreign visitors. It would be better if the rental company could check the tolls and deduct the fees from the renter's credit card, then notify them.
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Robert Field
Sydney
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
The service from East Coast is quite good, and the prices are very reasonable. It's much cheaper compared to major car rental companies.
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Walker Boyle
Sydney
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
The rental process is simple, but unlike other companies, this one doesn't have a storefront at Sydney International Airport. Instead, you need to call and arrange for the staff to deliver the car.
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Norton Simpson
Sydney
2 /10 Poor
Reviewed: Wednesday, December 18, 2024
Terrible
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Gwendolyn Elinor
Sydney
6 /10 Average
Reviewed: Wednesday, December 18, 2024
The store is far from the airport, but they sent a car to pick us up after we called. The car had 80,000 kilometers and had been in an accident. Additionally, they charged toll fees later. In the future, I will only choose rentals with counters in the terminal.
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Dora Edgeworth
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
This is a small local Australian company, but they offer professional service.
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Godfery Wheatley
Sydney
4 /10 Average
Reviewed: Wednesday, December 18, 2024
You need to walk a bit and wait for a while to get picked up.
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Tim Richards
Sydney
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
The location is slightly out of the way. Fortunately, there's a pickup service. The store is big, but there are few people.
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Elroy Violet
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The store was easy to locate and clean.
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Vincent Cocker
Sydney
6 /10 Average
Reviewed: Wednesday, December 18, 2024
Small company, average service. Since I didn’t buy the car rental company’s insurance, a deposit of 1000 AUD was required, which was quite a bit of a rip-off. I recommend buying full insurance at the store with this company, it's even cheaper.
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Webster Benedict
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Great service
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Ivan Keppel
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Excellent
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Sandy Jenny
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Very good
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Ivan Kent
Sydney
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
Not crowded
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Jocelyn Wild
Sydney
6 /10 Average
Reviewed: Wednesday, December 18, 2024
Acceptable
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Ed Geordie
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Convenient, airport shuttle service available.
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Marcia McCarthy
Sydney
2 /10 Poor
Reviewed: Wednesday, December 18, 2024
Forced to buy insurance, no details provided for road fees, car did not match booking. Booked a Mitsubishi but got an MG instead, which had scratches. Due to time constraints, had to buy full insurance for $137.00. Otherwise, a $1000.00 deposit was required. Now, they have deducted road fees three times without providing specific times and locations. Dissatisfied.
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Vivien Eliot
Sydney
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
Able to replace problematic vehicles promptly
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Dawn Meredith
Sydney
6 /10 Average
Reviewed: Wednesday, December 18, 2024
Recommend insurance, but the attitude of the counter staff was poor when returning the car.
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Amy Jordan
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The staff were very friendly.
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Pag Christiana
Sydney
6 /10 Average
Reviewed: Wednesday, December 18, 2024
Some services are aggressively pushed.
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Ogden Bill
Sydney
2 /10 Poor
Reviewed: Wednesday, December 18, 2024
Language barrier! Forced to buy insurance, why didn't the rental company notify me in advance? Then they didn't help when I had to go back to cancel it, who is responsible for the inconvenience caused! I will never use this rental app again.
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Wallis O'Casey
Sydney
2 /10 Poor
Reviewed: Wednesday, December 18, 2024
No Chinese service available, poor rating
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Candice Newman
Sydney
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
The guy who picked us up from the airport was very helpful and even helped with the luggage.
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Winifred Raglan
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Simple and efficient
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Kevin MacPherson
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The service was good, but I didn't receive the pickup address. I called the rental company to resolve the issue.
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Sabina Michael
Sydney
6 /10 Average
Reviewed: Wednesday, December 18, 2024
The service attitude is alright! But there's a major drawback. Be cautious when renting a car; even if you buy insurance, the deductible is $4,400. This means you have to pay $4,400 before the insurance covers any damage, whether it's a scratch or a minor dent.
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Penny DuBois
Sydney
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
Pretty good, the pickup process was fast. However, the car had a lot of scratches and dents already. It's necessary to inspect carefully and point out each one to the staff and take photos, which is quite troublesome. The staff were busy and didn't have time to photograph all the scratches, so you have to record them yourself.
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Jennifer Sapir
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Overall service is excellent. We have rented from East Coast several times. The staff is very professional and has a great attitude. They pick us up at the airport.
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Wendy Wordsworth
Sydney
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
The original documents weren’t available, but we were able to pick up the car with photos. Overall, the experience was pretty good.
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Pete Wild
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Very satisfied
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Dana Haywood
Sydney
2 /10 Poor
Reviewed: Wednesday, December 18, 2024
Extremely poor service
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Quentin
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Very good car provider. Everyhting went smooth and I had no problem at all renting or giving it back. I recommend it!
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Soumik Khan
Sydney
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Check in staff was very courteous, knowledgeable, and polite.
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