Service are not bad, car conditions need to be improved
John
Australia
Reviewed: Thu, Dec 5, 2019
About East Coast Car Rentals:6.3/10
The car need to be service as mileage overdue as stated in the service sticker. The wheel alignment are totally out of order, hard to control the car whole journey.
“Easy coast is ok Qeeq is not too bad if you have no concerns”
About East Coast Car Rentals:8.0/10
Told prior to booking 2 large suitcase of about 80cm fits. It doesnt fit well unless you take the trunk cover off. Sharing as fyi in case you rent this and habe 2 large suitcases with you. Luckily one of our suitcase is 78cm one is 82cm so we placed wider one first then the smaller last. Had to wiggle few times for the trunk to close. Had to drive it with several bird poo on its moon roof, first stop seen myself wiping it off. Thought the crew handing me the car could’ve done a quick one min to wipe off. I didn’t mind doing it but scored rightfully as received so hope they add the consideration for the next customers if they want a 5star clean score. Ultimately all the staff we dealth with was very friendly and supportive so thanks again heaps ! We will rent again and hope its a 5star clean next. Cheers
“Terrible with East Coast. Staff both at call centre and office were poor as well as rude.”
About East Coast Car Rentals:4.3/10
The was old but okay. The staff were rude.
About QEEQ:8.0/10
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Service are not bad, car conditions need to be improved
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