Not Telling You

Not crowded

The location is too far, and there were no prior instructions on how to get to the store. Additionally, the excess includes situations where another party hits our car, requiring us to pay 5500 AUD. This is very unreasonable.

The company is great!

The was old but okay. The staff were rude.

For a change, i have rented car from East Coast car rental for the first time. It all was very smooth. Price was excellent to be honest. Car was in very good shape with no problem. One important issue for me also was that hiring car from Sydney while driving out of Sydney finds me to use short segment of toll roads, and compared with some other companies, who overcharge admin fee to sort this out, EastCoast charges only 3 Aud plus fee for the use of toll road, which is far superior to some hefty fees charged by other companies. Also, service desk sorted my rental within just few minutes on arrival, and similarly the check off on departure was more than smooth, it took close to no time. So overall, very happy with my first experience.