Positive experience with some hiccups

The store was easy to locate and clean.

The company staff are very friendly and patient. They provided airport shuttle service and gave us a map along with some sightseeing suggestions. The vehicle was spacious, an 8-seater, perfect for our group of 6 adults and a baby. The baby seat was installed in the middle with an adult on each side; it wasn't cramped at all. The trunk is very large, fitting 3 large suitcases and 2 small ones. The car was in great condition, having only 75,000 kilometers on it, practically a new car. My family was very satisfied.

It would have been helpful if the counter staff in sydney had told us about where to drop the car in Brisbane. We found the drop off point off airport quite by chance, which saved us driving to the airport unnecessarily.

The fastest car rental pick up and drop off. I love that you enter your details online and only need to verify on the day, rather than provide them again (which seems to be the case with many other rental agencies).

Easy booking and at a better price than other rental sites at the time.

The car condition is excellent. I had such a great rental vehicle first time in Australia. It was a great experience