Very satisfied.

Unable to use cards with UnionPay logo as a deposit, regardless of the presence of Mastercard or Visa logos. This was very inconvenient and forced me to buy insurance for an additional 1000 yuan since I couldn't put down a deposit. Booked a BMW 1 Series but was given a Volvo V40. The car looked good, but it broke down, so we had to switch to a Skoda Octavia. The car was larger but not comfortable and downgraded. After communication, we changed to a Mini the next day. The car was very new this time but it wasted a day running around.

The attitude is just up to professional standards, neither particularly good nor bad.

I paid for the car when I made the reservation. However, when I arrived at the store, I was shocked to be given a Fiat. I asked why it wasn't a Toyota, and the staff said 'Toyota or similar.' But I couldn't understand how a Fiat is similar to a Toyota Corolla. Not only that, the Fiat was an automatic model I had never seen before. When I said I couldn't operate it, the staff said it was the only option. I insisted that I couldn't drive it and it would be dangerous. Only then did they make a call and gave me a small Suzuki, an old model but better than the Fiat. I feel this company is dishonest and discriminates against Chinese people, as the two white customers behind me got Nissans. I suggest that the rental platform does not cooperate with this company.

Had some problems with the car but Enterprise helped to resolve the issue and changed the car

Superb car rentral company with great prices