Quick service

I had already bought full insurance, but the store still tried to sell insurance. The China Merchants Bank all-currency credit card from China uses chip and magnetic stripe encryption. Due to security issues, China Merchants Bank has stopped using the magnetic stripe function, opting for chip insertion for authorization instead. This caused issues as the rental store couldn't process the card, leading to inconvenience. I suggest they implement multiple methods like pre-authorization prompting chip card insertion or using Alipay QR codes for verification.

The service attitude was great, and the car I rented was a brand new GMC.

There weren't many people in line. After completing the paperwork, a staff member will drive the car to the designated location.

The counter staff tried to change the car typed and sell more insurance to us. We spent about 1hr to pick up the car. Course our plan was delay..