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Live chat Email us Service Code: 1696462331
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1696462331
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Reviewed: Sat, Oct 11, 2014
About AVIS: 8.0 /10
The domestic service was very attentive. In Germany, the procedures were different due to local customs. When picking up the car, we filled out forms, registered information, and paid with a credit card. Then the staff handed us the car key and related documents, along with a small piece of paper in German indicating the parking location. We had to find the car ourselves without any inspection procedures. When returning the car, the AVIS staff asked us to wait. After about 15 minutes, they asked if we were returning the car, and told us to go to the parking garage to hand over the keys. After searching around, we finally found someone to inspect the car. The inspection was thorough; they looked around the car and used instruments to test it. After confirming there were no issues, they took the keys, and we went back to the counter for the final settlement. Fortunately, we had allowed enough time, so our schedule was not delayed. The car was new and in excellent condition, fully equipped with all the features of the top model available domestically, making the driving experience very enjoyable.
About QEEQ: 10.0 /10

Relevant Reviews on AVIS Berlin Tegel Airport

Joyce Funk

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Reviewed: Fri, Jul 20, 2018
About AVIS: 2.0 /10
The same poor service from Zuzuche (QEEQ). Problem resolution is slow and even the deposit takes a day to process. The actual car was a Skoda, not a Mercedes, despite their claims. AVIS pushes unnecessary insurance, leading me to buy two zero-deductible policies. Extra charges are more than half of what other companies charge and they do not provide a way to pay foreign traffic fines. Pathetic.

Hazel Cook

View more >
Reviewed: Mon, Aug 14, 2017
About AVIS: 10.0 /10
Very good, excellent service
About QEEQ: 10.0 /10

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