The service staff were not very polite. The requested Jeep was not provided and I was randomly given another car. Upon returning the car, I had to wait a while before someone attended to me. Despite having refueled the car at the airport gas station before returning it, I was still charged extra without any explanation.
The same car category tends to offer the lowest price models first. They recommend paid upgrades and insurance, but provide little explanation and aren't very enthusiastic. Poor service attitude, and the pre-authorization amount on the credit card is higher than stated in the contract without informing the customer.
Long queues. The service staff were not very honest.
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