Timely delivery, excellent car condition, and very professional staff!

The service was excellent. Although there wasn't a staffed counter at the airport, someone met us at the agreed time. We arrived early and called to request an early pickup, which was promptly accommodated, including a free upgrade. For the return, we needed to return the car to the pickup office, where someone waited for us until 10 PM and even drove us back to our hotel. Considering the cost was much lower than other major companies, I highly recommend them.

The rental location is right behind the NH hotel where we stayed, which is very convenient. The staff's service attitude is also excellent!

The front desk staff spoke good English, but the return staff hardly spoke any. There was no counter in the airport hall; we had to call them to pick us up.

The car was in great condition, almost new. The staff was very friendly. We arrived at the pickup location ourselves and experienced the warm hospitality of the Germans. We returned the car at night, and they even drove us back to the airport. An excellent car rental company.