Both pick-up and drop-off processes are quite convenient, there is no pressure to purchase insurance, and there is a good selection of vehicle models.

The rental and return process was very quick, and the staff even said not to worry about small scratches when returning the car. They were so generous. Renting a car in the US is incredibly convenient.

Both pickup and return were very smooth

Throughout the trip, we used three cars in total. Two of them were new cars with only a few thousand kilometers, and one had over 20,000 kilometers. Overall evaluation: trustworthy.

The ALAMO store at San Francisco Airport was easy to find. Showing the printed order, translation document, driving license, and credit card allowed us to complete the process quickly. The staff recommended insurance for $5 per day, which covered glass damage, so we bought it. We took the order form to the parking lot, chose a white Mustang, and the key was inside the car. We started the car and drove off. Someone at the exit checked the order. It was very simple. Returning the car was also very straightforward. It was easy to find near Los Angeles Airport. The staff scanned the car's barcode and issued a receipt with a handheld device, which concluded the process efficiently.