Worst experience ever

The car is a bit old

I ordered the car as per the picture on the website - which was a relatively new Toyata Rav4. What I got was a 10 year old Nissan Dualis with 164k kms. This is false advertising. I argued with the manager on the day and he wouldnt budge. I laid a compalint the next day on line (chat), as this car was rubbish and too small. I argued with him again for 20 minutes. After 2 hours he agreed to swap another customers 2017 Rav4 with the car I had. I had to drive througfh Queesntown (2 hours) to swap it. Bad experience all round.

We booked what we thought would be a 'Toyota Yaris or similar' but got a Nissan Tiida that had done 195,000km. Not what we were expecting at all.

Worked fine

It was a alright experience. The only thing was that there was a hidden cost for bond which was not mentioned when we were booking the rental. Also we were told of a Toyota Yaris but ended up getting a different car. Maybe the online system needs to be updated. But over all it was alright thanks for the rides.

such a big lier we booked toyota rav 4 one month prior, we paid, no availablelity of rav 4, when we arrived, the suggestion from car rental company was not same,(small suv and bad tyres conditions with front damage) no excuses from car rental for this situation, everybody careful about this cheating