Had to pay an additional 40 Fijian dollars on-site, not sure why.

They provided a Mitsubishi Jeep with several issues: a long wait time, the car was dirty, it had exterior damage, there were a few tires inside the car, and the fuel tank was empty. After negotiating, we had to drive the given car to the hotel first, then they brought another car of the same type from our order to the hotel for exchange. This car rental experience was very unpleasant.

Did not have booking. Then asked for cash and later wanted credit card details. Did not use this service

Euro car isn’t at the airport. And doesn’t have a service desk. Attendant got annoyed when we called to request the car. Then double charged us on pick up. Wasn’t at the offsite address at drop off. And instructed us to leave vehicle at the airport carpark with the keys in it. After sending pictures to agency. For confirmation about receipt of undamaged vehicle Still no response. And no refund for deposit of $800 fjd. We hire exclusively thru europcar. Both personally and professionally. Untill now Car stank. And wasn’t clean. ( I believe was an overflow car)

Not really QEEQ fault. But wasn’t the best experience not being able to amend the booking without Calling. Just a small Gripe

Customer service was poor at pick up. Will not book though Eurocar again.