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Live chat Email us Service Code: 5349411357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
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Search for Alamo Car Rentals in Izmir

Izmir-Selçuk-Fethiye-Kaş-Antalya

Reviewed: Fri, Feb 15, 2019
About Alamo: 6.0 /10
You can add an additional driver by telling the counter staff. I paid extra for domestic insurance in Turkey, which cost more than 300 yuan than expected. Reasons: 1. My English is poor, so communication was difficult. 2. The counter staff didn't mention the insurance and asked me to sign the document right away. 3. Due to language barriers and the long queue behind me, I signed hastily. 4. In retrospect, I should have told the counter staff from the beginning that I didn't need insurance and used phone translation if necessary, instead of waiting for him to print the document.

Relevant Reviews on Alamo Izmir Airport Domestic Terminal

Fanny Nell

View more >
Reviewed: Thu, Jul 25, 2024
About Alamo: 10.0 /10
Overall service was good. Some staff didn't speak English well, but they quickly found a colleague who did.
About QEEQ: 10.0 /10

Pag Christiana

View more >
Reviewed: Tue, Feb 12, 2019
About Alamo: 2.0 /10
Out of my four car rental experiences abroad, this was by far the worst. Here's what happened: ① On the first day, I was assisted by a middle-aged staff member at the Alamo (part of Enterprise) counter at Izmir Airport. He strongly recommended upgrading from the originally booked five-seater Ford Tourneo to a BMW X1, which he said was a diesel automatic. He also pushed for some additional insurance (even though I had already bought comprehensive insurance through the rental platform). Since I was traveling with my family, I reluctantly agreed to the extra daily cost. This decision turned out to be a mistake. ② Near noon on the second day, just at the entrance to the town of Alacati, the car started emitting a burning smell and white smoke from under the hood. We immediately pulled over, and I suspected that a belt related to the alternator had snapped. This happened after just 110km of driving. I called the rental company and the Izmir branch around 1 PM, asking for road assistance. By 1:30 PM, I received a text saying help was on the way, but it took over five hours for the rescue vehicle to arrive. The rescue personnel revealed that they had only been dispatched an hour earlier. Throughout those five hours, I continually texted the rental company asking for updates, only to be met with vague responses or silence. The local police were no help either. ③ At 6:30 PM, the rescue vehicle towed the car to a repair shop. I had to find a taxi to Izmir Airport (80km away, costing me 440 lira) with all our luggage and family. I hoped to get a replacement car from Alamo (Enterprise) to continue our journey, but was bluntly told that without a technical report on the broken car, no replacement could be issued. They suggested waiting for the next morning. Given their inefficiency and our disrupted itinerary, I decided we had to switch rental companies. This decision proved wise as we never got the technical report even ten days later when I returned to my country. ④ I requested a refund for the unused rental days and insurance, as well as the deposit. The counter staff refused, stating that the remaining rental days were non-refundable and the deposit could not be returned until the car's fault was determined, which was absurd considering the car only broke down due to inherent issues. ⑤ Over the next few days, I repeatedly inquired about the technical report through text messages. They kept saying repairs take time and hence the report wasn't ready. Even after ten days, I received the same response. What atrocious efficiency! Pardon my language, but this inefficiency is infuriating. The direct and indirect losses because of this incident were: the afternoon on the second day wasted, missing the visit to Ephesus, having to drive to Pamukkale late at night, extra rental costs of approximately 1600 lira with a new company, taxi fare of 440 lira from the breakdown site to Izmir Airport, and several hours of anxious waiting with my family, causing stress and helplessness. I hope this account helps anyone considering renting from this company to fully understand the potential risks. Make an informed choice to avoid my ordeal.

Beverly Locke

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Reviewed: Tue, Oct 30, 2018
About Alamo: 8.0 /10
Overall acceptable, the process was fairly fast. It would save a lot of time if there was a dedicated person to guide us to pick up and drop off the car, as finding the location ourselves is difficult for those unfamiliar with the area.
About QEEQ: 10.0 /10

Marico Wagner

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Reviewed: Tue, Oct 9, 2018
“Izmir-Pamukkale-Fethiye-Antalya”
About Alamo: 2.0 /10
Forcing customers to buy insurance

Will Harper

View more >
Reviewed: Thu, Feb 23, 2017
About Alamo: 8.0 /10
It's alright. Recommended diesel cars for fuel efficiency and good performance.
About QEEQ: 8.0 /10

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