Due to a delayed flight, I contacted the rental company to hold the car. They responded that the car would be held until midnight. I had booked for 4:00 PM, and when I arrived at the counter at 5:00 PM, they initially said they hadn't received my order. After some discussion, they found the order but said there were no cars available. The back-and-forth continued until 6:15 PM when they finally said there was a car, but that I would need to wait half an hour. In reality, I didn't get the car until 7:25 PM.
My flight was slightly delayed, and with the queue at immigration, I arrived at the pickup point an hour later than planned. The staff told me that since I missed my pickup time, there were no cars available and I had to book another one at double the price. I called QEEQ customer service but couldn't resolve the issue. Eventually, the staff at the pickup point arranged a vehicle to take me to my hotel, but the fare was nine times higher than usual. A ride that usually costs 220 pesos ended up costing me 1900 pesos. It's outrageous! The Philippines is terrible for self-driving tours. Manila is full of traffic jams, chaotic traffic, and very few poorly managed parking lots. Luckily, I didn't rent a car this time. I'll never visit Manila again. During this 6-day trip, I bought a flight back after just two days because it's not a place worth staying.
First, the address was wrong. When I called, they said many customers had been to the wrong location before, and it happened often.
Then they mentioned the car was being delivered from Makati. Once I heard that, I knew it would take at least 3 hours to get the car (having worked in Manila before).
I eventually gave up because it was extremely congested. By the time I got the car, all my plans would have to change.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Hertz MANILA AIRPORT T1 T2 T3
Otto Bach
-
-
-
-
View more >Hilary Addison
-
-
-
-
View more >Bradley Jefferson
-
-
-
-
View more >Virginia Wilson
-
-
-
-
View more >Joyce Fowler
-
-
-
-
View more >