There is absolutely no rental desk at Fez Airport! It took us nearly three hours to communicate with Zuzuche, look for a rental company, and finally rent a car on the spot. It was such a hassle! Now waiting for Zuzuche's after-sales compensation.
The car pickup point is conveniently located just to the right after exiting the airport. This time, I was lucky to get a brand new MG3, which had only been driven for less than 70 kilometers. The pickup process was very simple, I just had to swipe the pre-authorization and sign to get the car. There was no pressure to buy additional insurance, but the car had an empty fuel tank, which made me a bit anxious upon leaving the airport. We drove approximately 2200 kilometers over the course of 20 days. The drop-off process was also quick, requiring staff to cancel the pre-authorization on the credit card.
The car had no air conditioning and the cigarette lighter was broken. Had no choice but to upgrade to a premium RENAULT, costing an additional 250 euros for 4 days.
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